Whilst SERV began as a motorcycle service we also require car drivers. Cars are able to transport consignments in weather conditions which would prevent the use of a motorcycle and when the consignment is too large to be transported on two wheels.

To drive for SERV Surrey & South London you will need:

  • to be available for duty at least 2 nights a month from 7pm to 6am (this is usually a set night once a fortnight)
  • to have at least 2 years driving experience on a full driving licence (Category B)
  • to have no more than 3 points on your licence
  • to not carry animals in your vehicle
  • to attend an induction session where you will be told all about how we operate and what will be expected of you.
  • to make a £45 donation to cover the cost of your kit; SERV hi viz jacket, blood box covers, blood sign for bike, proof of delivery pads, ID card)
  • to attend a site visit where you will be taken to some of our main hospitals, our New Malden bunk house and the NHSBT Blood Bank at Tooting

Suitable training for all other aspects of the role will be provided.

Please contact the Recruitment Team for more information and to apply.


Frequently asked questions

Q: As a volunteer driver do I have to get an advanced qualification/undertake a driving assessment?

A: Currently no, but as part of our commitment to ensuring that our volunteers are as safe as they can be and that the products we carry are transported in a professional and safe manner, there is ongoing discussion about advanced qualifications/assessments for drivers.

Q: Am I able to drive one of SERV’s liveried vehicles?

A: We require that a volunteer is over 30 years old (for insurance purposes) and has been active with us for a year before they can use our fleet vehicles. The one year rule can be waived by the committee in certain circumstances but this would not be the case with a new volunteer. Those without a vehicle can also consider volunteering as a controller.

Q: Do I have to tell my insurance company I am volunteering for SERV?

A: Yes, but it should not cost you any extra as most insurance companies are members of the ABI’s volunteer driving commitment. You should inform your insurer that you may be using your vehicle for voluntary work (you are NOT a courier!) and if they want to charge you let us know and we will do what we can to help .

Q: Which nights will I have to be on duty?

A: A week or two after your induction you will be invited to a site visit which will culminate at St Thomas’ Hospital where you will meet our rota manager. He will discuss with you our requirements and your availability and hopefully the two will match up. If not then he will aim to get you on the rota at times which you are happy with.

Q: What if I am still not sure of anything after my training?

A: Following your induction (usually on the site visit) you will be assigned a mentor who will be an experienced volunteer. They will be there to help you through your early days with SERV S&SL and will usually invite you to shadow them on a couple of runs, helping you to get used how it all works. YOur mentor will be there for you for as long as you need their guidance.

Q: Where do I have to wait for a call when on duty?

A: The vast majority of our volunteers wait in the comfort of their own homes but this does not suit all. Some prefer to work out of our bunk house in New Malden and this could be because they live more than an hour from Tooting, their spouse/partner does not appreciate being woken up at all hours or perhaps they head straight to work from there in the morning. Whatever the reason, we try to ensure they are comfortable and the bunk house is equipped with beds, sofa, TV, DVD player, microwave etc.